Terms and Conditions

1. Orders

1.1 No Minimum order value.

1.2 Prices shown include delivery are in British Pounds Sterling (GBP). All payments can be made in advance of delivery by debit or credit card,BACS, PayPal or at the point of delivery by cash on delivery.

1.3 Orders under £25 outside our free 20 miles zone may incur a delivery charge upto 50 miles of £5.

1.4 Once we receive your online order we will contact you via email or telephone to arrange a mutually convenient day for your delivery. We will suggest a 3 hour delivery time slot that we will aim for. This time slot can not be guaranteed due to lack of control from any external factors.

2. Returns

If you are not satisfied with your purchase, contact us within 7 days of delivery for a refund. Goods should be returned in original packaging and condition. We will arrange for collection of the goods.

3. Miscellaneous

3.1 Orders received for solid fuels not authorised for use in smoke control areas are subject to your responsibilities in understanding and complying with the Clean Air Act.

3.2 All goods are subject to availability.

3.3 All sizes are approximate, unless sold by weight.

3.4 Packaging may vary to that shown in images on our site.

For Delivery information please see HERE

If you have any questions please contact us HERE or call 01726 600058 or 01872 519231.