Delivery Terms

CORNWALL & WEST DEVON DELIVERIES VIA OUR OWN DRIVERS.

1. Delivery will be within 3 – 5 working days unless otherwise stated.

2. No Minimum Order

3. We deliver to Cornwall and West Devon and surrounding areas only via our own delivery team. The rest of the UK is covered via Palletforce.

4. Deliveries are made Monday to Friday between 8.00 a.m. and 6.00 p.m.. Saturday between 8.00 a.m and 4.00 p.m.We do offer 3 hour time slots on delivery days that we try to adhere to, these are used as a guide and we can not guarantee arriving in this time due to external factors.

5. Please notify us at the time of the order of any vehicle access restrictions or issues that may prevent us from safely delivering your order. A charge may be made to you for non delivery or re delivery of your order.

6. Our delivery driver will put your order into the area specified eg wood store, garage etc

7. Once we receive your online order we will contact you via email or telephone to arrange a mutually convenient day for your delivery. We will suggest a 3 hour delivery time slot that we will aim for. This time slot can not be guaranteed due to lack of control from any external factors.

 

NATIONAL DELIVERIES PROVIDED BY PALLET FORCE

1. Delivery will be by our appointed couriers Pallet Force.

FREE DELIVERY* WITHIN MAINLAND UK 2/3 DAY SERVICE EXCLUDING SCOTTISH HIGHLANDS, CHANNEL ISLANDS, ISLE OF MAN, ISLE OF WIGHT, NORTHERN IRELAND, SCILLY ISLES AND SCOTTISH ISLANDS.

DELIVERY IS VIA OUR APPOINTED COURIERS ON A PALLET TO KERBSIDE OR AS NEAR TO YOUR PROPERTY VIA PALLET TRUCK AS POSSIBLE.

THIS MUST BE OVER SMOOTH LEVEL GROUND, BECAUSE PALLET TRUCKS WILL NOT FREELY MOVE OVER GRAVEL DRIVES OR MOVE UP OR DOWN SLOPES.

IT IS NOT THE DELIVERY DRIVERS RESPONSIBILITY TO MOVE THE PALLET FROM THE KERBSIDE IF YOU HAVE UNEVEN GROUND OR INCLINES.

ALL NATIONAL DELIVERIES MUST BE SIGNED FOR.

IF THERE IS NO ONE HOME WHEN THE DELIVERY ARRIVES AT THE ARRANGED TIME THERE MAY BE UNFORTUNATELY AN ADDITIONAL RE-DELIVERY CHARGE.

Uk Delivery

Uk Delivery

 

 

 

For full Terms & Conditions see HERE

If you have any questions please contact us HERE or call 01872 519231 or 01726 600058